SIMPLE GUIDELINES TO SERVE YOU BETTER

 

  • The houseboat has limited facilities and resources. Do not compare with Hotels and Home.
  • The storage capacity of the water tank in the Houseboat is limited. So please do not waste water. Keep the water tap closed after use.
  • Please remember to switch off fans, lights while not in use. In a case of failure of electricity, water supply, A/C etc. please inform the crew immediately.
  • Please do not drop sanitary napkins, plastics and other insoluble things in the closet.
  • Air Condition would be facilitated in the Bedroom from 09:00 PM to 06:00 AM.
  • You can use A/C anytime required in PREMIUM / LUXURY Houseboats.
  • The A/C in the houseboat will not cool suddenly like in home and hotels. It will take 30 minutes to 1 hour to be in power.
  • An only fixed menu consisting of Traditional Kerala cuisines will be available on the boat.
  • Swimming in the lakes is strictly prohibited.
  • Check in at 11:30 AM and Houseboat will start by 12:00 Noon. Check out is at 09:00 AM next day for the overnight cruise. Also, there will be a lunch break for about 1 hour.
  • The Houseboat will anchor by 5:30 PM for the night stay and will retain the cruise the very next morning at 08:00 AM. There is no cruising in the lake allowed in the evening hours or late night.
  • To help to maintain the privacy of the Backwater culture, guest are requested to retire for the night by 10:00 PM.
  • Breakage, destruction of any property of the Houseboat would solely be the responsibility of the guest and would be charged for the same.
  • Do take care of your personal belonging and baggage before you leave from the Houseboat.
  • The presence of flies, small insects are the Natural Habitat in Backwater. It cannot be 100% eliminated. The presence will be there at night in lights.
  • There will only limited access to TV, DVD Players, Music System (The collection of the DVD is less or limited)
  • Kindly cooperate with the crew, so that they can serve you better.
  • Do not forget to leave your valuable comments and suggestions.